1. What is Shop New York?
Shop New York is what Australian shoe lovers and shop–o–holics have been waiting for. We’ve got the hottest designer shoes, shipped direct from New York to you in Australia. Postage is cheap and if they don’t fit you can return them in Australia, saving you heaps. Best of all – we’ve got them at sale prices every single day!
We stock items from over TWO HUNDRED labels. We don’t have full ranges in every size, but we have women’s shoes for every size and budget. There’s even some for men. You can shop by brand, shop by colour, shop by style. It couldn’t be easier to "Shop New York" from the comfort of your home!
2. Why should I buy shoes online?
Shoe shopping is often the most stressful form of shopping (ok, ok, bathing suits shopping is worse).
But shoe stores are often understaffed at busy times, you don’t know what’s available in your size until AFTER you’ve picked something you’d like and you have to sit around whilst shop assistants attempt to hunt down your shoes.
On top of this, we often head out shopping with a particular type of shoe in mind – a certain colour or a style to match an outfit. Which means you can have to traipse through too many shops, trying to hunt down the perfect shoe. All in all, it’s often less than a relaxing shopping experience!
Isn’t it so much better to be able to make a few clicks that deliver a customised list, just for you, with the colour, price, size, style you are looking for?
So why should you buy shoes online from Shop New York can do for you – it makes shoe shopping fun, painless and fast!
3. What if the shoe doesn’t fit?
Don’t worry, you can return your shoes if they don’t fit! You don’t need to pay to return them to America, we accept return in Australia.
All purchases can be returned for merchandise credit (90 days from receipt) or a cash refund (30 days from receipt). The only thing we can’t refund is the postage. Of course, shoes must be unworn (except on carpet) and in their original condition and packaging please.
4. How do I work out my size?
Almost shoes on the site are in US sizes, as they’re produced by US manufacturers. If you’ve bought shoes from the US before, you’ll already know your size. We also list each pair in a US size with an equivalent size in both an Australian size and a European size. So you can judge, based on your usual size, what you can order.
5. How much is shipping & how long will it take?
We only charge A$9.99 to ship a pair of shoes to Australia! That’s cheaper than most Australian online stores charge to ship shoes. Best of all, if you need to return the shoes, you don’t need to ship them from the US. You can return via post to our offices in Melbourne.
There’s also no duties or customs charges on orders coming into Australia that are under $1,000.
Orders are shipped within 2 business days of payment and take approximately 7–10 days in transit.
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