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At Shop New York your trust in us is our most important asset. We take the protection and proper use of your personal information seriously and are committed its protection. In order to preserve your trust, we want you to understand what personally identifiable or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of this information.
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In this policy, the words "we", "our", and "us" refer to Shop New York and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, telephone number, etc.
The information Shop New York collects
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We collect personally identifiable information, as defined above, from you when you register on our website, place an order with us, register for a contest, register for Shop New York E-mail Updates (our e-mail newsletter), through communications with you, or through the Shop New York family of companies. We may also collect personal information about you from other third parties, such as demographic firms, to make our future marketing efforts more efficient.
How We Use Your Information
We use your personal information that we collect to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with other members of the Shop New York family of companies, our strategic partners and with service providers that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Shop New York. In these instances we will not necessarily be sharing your personal information (though we reserve the right to) but rather your identifiable demographic information – i.e. female resident of the U.S. age 18-49 with over 50K disposable income.
We may also, in certain instances, disclose your personally identifiable information when we believe it is required by law, or in the instance that it is necessary to use this information to protect our legal rights. Additionally, if you make a purchase from Shop New York by mail, telephone or online, we may share your personally identifiable information, excluding e-mail addresses, with carefully screened companies that may offer you their products or services that we believe may interest you, providing that you opt in for these services.
Cookies
Our website uses "cookies" to distinguish you from other visitors, track your IP address and usage of our site, and to identify the name of the Web site from which you linked to shopnewyork.com.au. This information is used for fulfilling contracts with our business partners and affiliates, and to help us serve you better by improving our website design, as well as our products, services, and promotions, as well as to gauge which promotions are most effective. We do not otherwise track any information about your use of other websites. Non-personally identifiable information obtained through cookies may be shared with or obtained by service providers and our technology partners on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. When you visit our website, we may use both a session and a persistent cookie. This cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your email address. Your email address is only saved in your cookie if you register with us.
If you register with us, your cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our website. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered user to allow you access to your account information.
Opt out
To update your information sharing preferences, please visit our mailing list page. In addition, all Shop New York e-mail advertisements should have removal options at the bottom of the email.
You may also contact us via phone, mail or email. Please note that such requests may take up to six weeks to become effective.
Children's Online Privacy Protection Rule (COPPA)
Shop New York is not a site dedicated to minors and we urge shoppers under the age of 18 to consult with an adult before shopping or placing an order. We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent.
If we become aware that an individual is under the age of 13 and has submitted any information to Shop New York for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
Security
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To safeguard your personal information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Shop New York is able to decipher your information. Please note that e-mail is not encrypted and as such is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us our Australian offices at (03) 9005 6399.
Policy Changes
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website. Effective Date: This policy was last updated on 10/1/08.
Additional Information
If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) just give us a call during regular business hours at (03) 9005 6399. Our Customer Service Representatives will be happy to assist you.
For your convenience, Shop New York may link to unaffiliated third party websites. This Privacy Policy and Security Statement does not apply to unaffiliated third party websites.
Thank you for shopping with us.
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Australian offices: (03) 9005 6399
27 Westpool Drive, Hallam, Victoria 3803
Buy shoes online here and have them shipped fast & cheap to Melbourne, Sydney, Brisbane, Adelaide, Perth, Darwin, Hobart or any other place in Australia.
All prices in Australian dollars. Sizes are US, check Australian sizes in our size chart. Designer shoes shipped to Australia for only $9.99. You can return shoes in Australia if you're unhappy with fit. Search by size, colour and brand for your perfect pair of shoes, boots, heels, flats, trainers, kitten heels, ballet flats, evening shoes, wedding shoes, wedges or even walking shoes.
USA offices: West 33rd Street, New York, New York 10001
© 2008-2010, ShopNewYork.com.au. All rights reserved.
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